We Love Hearing from Our Customers!

One of my favorite things is being out and about and actually seeing women wearing DownEast Basics clothing and accessories. I love knowing that our fun, fashionable and affordable styles are being worn “with style” by our very best models – our happy and loyal customers!

 

In fact, the most rewarding part of my job is hearing from fans of our clothing – learning about their shopping experiences with us, what DownEast styles they like most and what they hope to find in our next catalog.

 

With this in mind, I want to start sharing some of the great comments we get from shoppers right here on our blog. The following was emailed to us from “J Britnee”, and she included a very cute photo!

 

DownEast Basics Fan J. Britnee

DownEast Basics Fan J. Britnee

“I LOVE DOWNEAST because of the great clothes and great, friendly people! The clothing manager, Mel, at my local store is amazing! I can just call and say ‘I’m coming in’ and she picks out outfits for me. I love the service and it keeps me coming back. Thanks for everything, DownEast!”

 

We pride ourselves on our fashion-conscious and friendly salespeople, and it’s always exciting to hear that our customers are getting great service!

 

Here is another comment and another cute photo, this one from “Chloe”, who is wearing one of our amazing DownEast coats:

DownEast Basics Customer Chloe

DownEast Basics Customer Chloe

 

“I love shopping at DownEast! They have a ton of cute clothes in so many styles. I can always find what I’m looking for. Because of DownEast’s fantastic prices, I was able to get more than one outfit for my senior pictures!”

 

As we’ve mentioned before on this blog, we sincerely value our customers and listen to them closely to help us plan new offerings and clothing designs. So, we want to hear from you! Tell us what you like about DownEast and what you want to see in our future lines.

 

Leave a comment here or send us an email (we’d love it if you included a photo of yourself wearing our clothing) to ILovedowneast@downeastbasics.com. Who knows? You might be featured in an upcoming “DownEast by Design” blog!

 

- Andrea

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8 Comments so far
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I just got a HUGE order of Down East Basics Clothing for Christmas! I love everything! I tell my Seattle Friends about it all the time :) Pretty sure there are a few more items I want :)

LOVE LOVE Downeast!! I have a closetfull of t’s and cami’s. Would love to see skirts an inch or two longer and a-line. Are you bringing back the Cabana this spring? I have 3 and they are my favorite go-to skirts.

I also LOVE Downeast! I love the undershirts, and how long they are! I also would like to see the skirts made for taller women. One shirt I love which I am not sure the name of it, but it has the ruffles in the bust area, when I was visiting my daughter in Vegas, she had purchased one that was in sort of a sage or olive type green that I loved, but didn’t see it in my store when I got home. Would hope to find that, but I like to go check things out every once and a while. I especially Love how affordable the undershirt are…will be a customer for life!

I think it’s great that customer J. Britnee can call her local store and the manager picks outfits for her. That is true customer service. I wish I had a local store near me. I think you guys are doing a great job.

I agree with Sallie. I love your stuff, but I would love it more if the hemlines were just a little longer.

Andrea,

I bought the eye candy cardigan (among others) a while back. It’s a favorite, for sure. I’ve not always been one to venture into patterns with my basics, but I’m SO into it now! I would love, love to see repeat patterns show up on your basics & fashion tops. Seriously. Chevrons and classic herring bone details would be mesmerizing.

I’m part of a flickr group called “Sunday Best” and I’ve used quite a few DEB items in my ensembles. Here’s the link:

http://www.flickr.com/photos/melissaesplin

Keep up the great work!

Melissa

Where did the maternity line go?!?! I LOVED wearing my DownEast maternity tees during and after my pregnancy. I was wanting to buy a ton more for my next pregnancy. I hope it comes back!!!

I love the layering basics of course. I had a ton of Downeast stuff on my Christmas wishlist and unfortunately received none of it. Boo hoo. I did receive some stuff from Dress Barn. Really?! Love the denim line! The pockets are such cute bum decor! I also love all the new accessories: flower headbands, beaded necklaces, bags. I feel a shopping trip coming on!



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